Privacy Policy | PPG Events

1. Who We Are

Purely Padel Events ("we", "us", "our") is a padel events and community organisation based in the United Kingdom. We can be contacted at purelypadelevents@gmail.com.

2. What Data We Collect

When you register for an event, we collect:

First and last name
Email address
Phone number (optional)
Skill level
How you heard about us
Any special requests you provide
Payment information (processed securely by our payment provider — we do not store card details)

When you contact us, we collect the information you provide in your message.

When you visit our website, we may collect basic usage data (such as pages visited) for analytics purposes.

3. How We Use Your Data

To process your event registration and payment
To contact you about your booking (confirmation, reminders, changes)
To respond to your enquiries
To improve our events and services
Where you have given consent, to send you updates about future events

4. Legal Basis for Processing

We process your data on the following legal bases:

Contract: processing necessary to fulfil your event booking
Legitimate interests: communicating about your registration and improving our services
Consent: marketing communications (you can withdraw consent at any time)

5. Data Sharing

We do not sell your personal data. We may share data with:

Payment processors to handle transactions securely
Venue operators where necessary for the running of your booked event
Service providers who help us operate this website (subject to data processing agreements)

6. Data Retention

We retain your registration data for up to 2 years after the event date, unless you request deletion earlier. Financial records may be kept for longer to meet legal obligations.

7. Your Rights

Under UK GDPR, you have the right to:

Access the personal data we hold about you
Correct inaccurate data
Request deletion of your data
Object to or restrict processing
Data portability
Withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, email us at purelypadelevents@gmail.com. We will respond within 30 days.

8. Cookies

Our website uses essential cookies to operate correctly. We may also use analytics cookies to understand how visitors use the site. You can adjust cookie settings in your browser at any time.

9. Complaints

If you are unhappy with how we have handled your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

10. Changes to This Policy

We may update this policy from time to time. The latest version will always be available on this page.